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Be careful booking hotels - when we got a room for my grandma's funeral, we called the number listed on the Google business page, Turns out Expedia had hijacked the page and pretended to be the hotel's front desk when I called. Charged us a higher rate than we would've paid had we reached the front desk.

I reported the charge as fraud and my bank is getting me a refund, and I've spoken to the actual hotel to pay them the correct amount directly.

JustRosy 🇺🇦

@dramypsyd Well, that is a bit of a shady practice, but I don't think it's against the law for Expedia to use the Google page for marketing their connection with the hotel you thought you were calling. If the hotel has a contract with Expedia that allows them to do this, then it's not against the law. Just a bit shady is all. It's misleading the customer, but if that contract exists between them, then it's not illegal

@JustRosy They don’t have that relationship, I asked when I checked in. They had no idea the listing was hijacked.

This is both according to the front desk workers, and the owner of the entire hotel (he knows my parents so they asked directly)