Miguel Afonso Caetano<p>Dysptopic AI-based HR: </p><p>"Workhuman, an Irish tech company, has built a $1.2bn revenue business out of what chief executive Eric Mosley calls the “core human need to be appreciated and the corresponding need to express gratitude”.</p><p>It might sound ironic, then, that it is turning to artificial intelligence to help staff deliver feedback to their co-workers.</p><p>The “social recognition” platform, where colleagues post praise for each others’ work and can recommend corresponding rewards, received an AI upgrade last month. With the click of a pen icon, users can call on a (sometimes condescending) virtual assistant to “coach” them to deliver a message with a bit more depth.</p><p>The tool, dubbed “Human Intelligence”, is one of many social recognition or reward platforms to incorporate AI. It stands ready to spruce up our syntax, flag iffy language and crunch the data that colleagues’ emotional responses generate. If it’s the thought that counts, can tech-enhanced emotional intelligence really make us feel more valued at work?"</p><p><a href="https://www.ft.com/content/abee0887-f723-464e-9cd8-c429b171abc8" rel="nofollow noopener noreferrer" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">ft.com/content/abee0887-f723-4</span><span class="invisible">64e-9cd8-c429b171abc8</span></a></p><p><a href="https://tldr.nettime.org/tags/AI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>AI</span></a> <a href="https://tldr.nettime.org/tags/GenerativeAI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>GenerativeAI</span></a> <a href="https://tldr.nettime.org/tags/Workhuman" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Workhuman</span></a> <a href="https://tldr.nettime.org/tags/HR" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>HR</span></a> <a href="https://tldr.nettime.org/tags/Dystopia" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Dystopia</span></a></p>