Today I am disappointed and disgusted to say that #WesternDigital have sent me an email that has very important content in it, but it's inaccessible.
They've suffered a data breach, but the information about said breach has been put into the email as an image.
A #ScreenReader user without some level of tech knowledge would be unable to read that, and may actually think it's spam. To us, it goes straight to the line that says 'Copyright 2023 Western Digital' and skips all the salient points.
Utterly disgusting behaviour from such a large company about such an important topic.
If you're of a mind to do so, please boost to raise awareness.
This email is seemingly *not* a drill.
I wonder if they do that to make it harder to copy/paste...
@float13 @FreakyFwoof Probably not. Apparently a lot of news letters are offered as images because of how all over the place email rendering is. Like you have everything from webkit and chromium on iOS/Android, webmails can strip things out and anyone using Microsoft Outlook is essentially rendering the emails in Microsoft Word which is as cursed as it sounds. So, they just take the easy way out and send one giant image, and maybe a text footer to go with it. My favorite ones are the kind where they remembered that alt tags exist, only to use them to say "pleeeeeeeease turn on displaying remote images!"
@float13 @FreakyFwoof Oh and scammers use it to avoid antispam. I've received image only emails with simple subjects like Hello with a single image. OCR'ing it usually revealed a fake invoice from Paypal for Norton or some other software with an obviously fake hotline number to contest the charge